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    © 2026 SO-ME. All rights reserved.

    SO-ME is a trading name of SO-ME App Ltd. Registered in England and Wales. Toward Studio, Cambrian Buildings, Cardiff CF10 5FL. SO-ME earns commission from qualifying purchases. This does not affect pricing.

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    Help Centre

    SO-ME is a discovery platform — you buy directly from the retailer. Most questions about shipping, returns and refunds are answered by the retailer you purchased from. Below are the policies that apply on our side.

    Orders & Delivery

    • Shipping policy

      Delivery options, costs and lead times — set by each retailer.

    • Returns policy

      Return windows, fees and process — handled by the retailer.

    • Refund policy

      How refunds are processed and how long they take.

    • Payments

      Where and how payment is taken when you buy.

    About SO-ME

    • Our story

      Why we built SO-ME and how it works.

    • How ranking works

      How we order products on search and category pages.

    • Affiliate disclosure

      How we make money and what that means for you.

    Contact & Support

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      Email and registered address for queries.

    • Become a partner

      For retailers and brands who want to be listed.

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    • Terms of use

      Terms governing use of SO-ME.

    • Privacy policy

      How we handle your personal data.

    • Cookies policy

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    • Intellectual property

      IP notices and how to report infringement.

    Can't find what you need? Email us at hello@so-me-app.com and we'll get back to you within two working days.