Cookies Policy
Effective Date: 01.01.2025
SO-ME App Ltd ("SO-ME", "we", "us", "our") uses cookies and similar technologies to improve our app and website. This policy explains what cookies are, how we use them, the types of cookies we use, how you can manage them, and how to contact us.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website or use an app. They can be either:
- •Session Cookies: deleted when you close your browser or app, or
- •Persistent Cookies: remain until manually deleted or they expire.
Other mechanisms like pixels, web beacons, and local storage serve similar tracking purposes (e.g. Hotjar session recordings or GA4 event tracking).
2. Why We Use Cookies
We use cookies to:
- Remember your login (e.g. stay signed in via Google or email).
- Store preferences (e.g. language, notification settings).
- Analyze usage through Google Analytics 4 (GA4) and Hotjar to improve app performance and user experience.
- Track affiliate clicks for marketing partnerships.
- Enhance security and protect your account from fraud.
3. Types of Cookies We Use
| Cookie Category | Examples | Purpose |
|---|---|---|
| Essential / Functional | Session token, login cookies | To enable core app functionality |
| Analytics / Performance | GA4 (_ga, _gid), Hotjar (_hjSession) | To understand user behavior and optimize performance |
| Marketing / Affiliate | Affiliate platform pixel cookies | To track referrals and ensure proper commission attribution |
4. Third-Party Cookies & Tools
We work with external providers who may set cookies through our app or website:
- •Google Analytics 4 (GA4): tracks user sessions, page views, events.
- •Hotjar: captures heatmaps, clicks, scrolls, and session recordings
- •Affiliate tracking platforms (e.g., Awin, Skimlinks): set cookies/pixels to track purchase referrals.
5. Cookie Consent & Preference Management
When you first visit our app or website, you'll see a cookie banner. You can:
- •Accept all cookies – for full functionality.
- •Decline non-essential cookies - only essential cookies will be used.
- •Change preferences at any time through settings
You can also manage cookies via your browser or device settings (e.g., Chrome, Firefox, Safari).
6. How to Delete or Block Cookies
You can delete or disable cookies in your browser settings. Here's how:
- •Chrome: Settings → Privacy and security → Cookies and other site data → See all cookies → Remove.
- •Firefox: Preferences → Privacy & Security → Cookies and Site Data → Manage Data → Remove.
- •Safari: Preferences → Privacy → Manage Website Data → Remove All.
- •Mobile/Other apps: Look in the app's settings under Privacy or Storage.
Note: Disabling cookies may affect app features like being kept logged in or personalized settings.
7. Changes to This Policy
We may update this Cookies Policy as our app evolves. You'll be notified of significant changes via email or in‑app banner. The "Last Updated" date indicates the most recent changes.
8. Contact Us
For any questions, please contact: